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Preventing A Claim Is A Foundation Of Our Business

Informed and educated policyholders promote a more responsible professional liability market.  CNA understands that helping policyholders prevent a claim is not only good for those policyholders’ businesses; it forms the foundation of ours.  To that end, CNA takes one of the most progressive stances in the market when it comes to risk management.

As a CNA policyholder and valued client of Gilsbar Insurance, you have access to this industry leading self-study website.  After registering, policyholders will have access to a two-hour course that will help you to identify exposures in your legal practice as well as provide relevant risk control techniques that can help you to manage and minimize your professional liability risks. This educational platform is easy to use and accessible from any computer, laptop  or tablet.



You will need your CNA policy number in order to register.  

  1. Create Account: All users should begin by clicking the Log In button in the top righthand corner. New users should select the "register here" option in the pop-up field.  If the log in field does not appear, please be sure to check your browser's pop-up blocker feature.  You will need your policy number to create your account and credit card information to purchase. (Click HERE if you are an administrator registering multiple learners)
  2. Enroll and Pay:  After registering, simply click on the Course Catalogue link from the top toolbar and click ENROLL NOW.  If you have a PayPal account, simply login with your credentials.  If you do not, click the “Pay with Debit or Credit Card” button.  Provide your credit card payment information and click the “Pay Now” button. (Click HERE if you are an administrator registering multiple learners)
  3. Access the Course: After payment is made, simply click on the Course Catalogue link from the top toolbar and click the course name to launch the program.  Keep in mind that the system will be tracking your log-in time and will require you to randomly interact with the program through its duration to comply with state CLE requirements.  
  4. The course MUST be completed within 30 days of purchase. No refunds will be given for users who purchased but did not complete the course within the 30 day requirement.  Users who do not complete the course within the 30 days will forfeit their original purchase and any progress they have achieved within the course and must repurchase in order to complete. 
  5. Review this FAQ page to address typical questions & problems.  FAQ's


To ensure your system has the basic elements to operate the online program, click on this link to perform a system test:  TEST

For technical assistance or a CLE inquiry, please email or call CEU Institute at 407-547-1965. Customer service specialists are available M - F from 8:30 am - 5:00 pm EST. After hours, please leave a voicemail and your call will be returned the following business day.

For questions about premium credit or your CNA policy? Please call 866-262-0540 or email  The risk control team will be available M - F from 8:00 am - 5:00 pm CT.  After hours, please leave a voicemail and your call will be returned the following business day.

Registered Users: If you're an existing user, simply sign-in to access existing courses

Forgot your Password? Just click on “I forgot my password” and a new password will be sent to the email address you provided when you registered.

Can't remember your User Name? Contact CEU Institute support at Please do not set up a new account because duplicate accounts will be removed.


Visit to find more resources to help you understand, better anticipate, and manage professional liability risks unique to your area of practice.                                                                                                                                                                                                                          

CNA Risk Control has partnered with CEU Institute to host and accredit this offering for attorney continuing legal education credits. CEU Institute ( is a nationally accredited provider of continuing education to the insurance, legal, and healthcare industries.  CEU Institute's Provider numbers can be found HERE

As one of the nation’s largest privately held health and benefits management organizations and a market leader of malpractice and ancillary business policies for professionals, Gilsbar delivers an unwavering commitment to partnerships guided by a corporate vision and strategy focused on YOU, the clients we serve—employers, brokers, consultants, affinity groups, insurance carriers and more.


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